Consultation
Consultation
At HeartWest, we strive to provide seamless care for all our patients. Our clinics are equipped with state-of-the-art computers and communication systems, allowing us to access your medical records, test results, and investigations from any of our locations. This central database ensures we have a complete view of your health history, no matter which clinic you visit.
Streamlined Booking and Billing
All our clinics use a unified appointment booking and billing system, creating a single, easy-to-access record for each patient. This system helps us deliver efficient and effective care, ensuring we maintain the highest standards.
What You Need for Your Appointment
When booking your appointment, please ensure you have a referral letter from your GP or specialist if you would like to claim Medicare reimbursement.
- GP Referrals: Valid for 12 months. You’ll need a new referral for review appointments after this period.
- Specialist Referrals: Valid for 3 months. After that, a new referral from your GP is usually required.
Our friendly reception staff will help you find an appointment time that works best for you. Once your appointment is confirmed, please note it down and set a reminder. If you need to reschedule or cancel, please call us so we can offer the slot to another patient in need.
For information on fees and billing, please visit our Fees and Billing page.
We recommend arriving 5-10 minutes early, as you may need to complete an ECG (Electrocardiogram) or other tests. While we strive to see patients within 20 minutes of their scheduled time, delays can occasionally occur due to emergencies or extended consultations. If your GP has requested an urgent review, please inform our reception staff so we can prioritise your care.
When you meet with your HeartWest doctor, please provide detailed information about your referral and any other relevant medical history. This is also the time to ask for prescriptions or a medical certificate if needed.
Once your consultation is complete, please visit reception to:
- Confirm your next review date
- Schedule any necessary tests or investigations
- Settle your account (if applicable)
Thank you for choosing HeartWest for your cardiology care. We look forward to supporting your heart health!
Other Cardiology Services
Women's Heart Clinic
Our Women’s Heart Clinic proudly offers an all-female team dedicated to providing compassionate cardiac care for women.
Pre-operative consultation
A pre-operative consultation focuses on evaluating and addressing cardiac risks to prepare and guide and patient through surgery.
Post-operative Consultation
A post-operative consultation focuses on managing the patient’s recovery, potential complications and providing tailored guidance.
